Vicinity has both in-app notification preferences and iOS system-level settings. Both need to be configured for alerts to work.
In-app notification settings
- 1Open Vicinity and tap the Profile tab.
- 2Tap Settings (gear icon).
- 3Tap Notifications.
- 4Toggle Proximity Alerts on or off.
iOS system notification settings
Even with in-app notifications on, iOS needs permission to deliver them. If you declined notifications when you first opened the app, you'll need to re-enable them in Settings.
- 1Open Settings on your iPhone.
- 2Tap Notifications.
- 3Scroll to Vicinity and tap it.
- 4Enable Allow Notifications.
- 5Make sure Alerts, Sounds, and Lock Screen are all on for the best experience.
Focus Mode and Do Not Disturb
iOS Focus Mode and Do Not Disturb can silently block Vicinity notifications even if all settings are correct. If you're missing alerts, check whether a Focus profile is active. You can add Vicinity as an allowed app in Focus settings.
iOS Low Power Mode can delay or suppress background location updates, which may prevent proximity detection from triggering while your battery is below 20%.